We source our products from various locations and shipping is restricted to certain countries. The available shipping countries are shown below with any variances noted in the description on the individual product page along with the country the product ships from. Estimated shipping times vary depending on the source location and shipping destination. It is the customer’s responsibility to pay for any customs duty, VAT or other tax.
- FREE Shipping for all orders totaling $49 or more. A shipping fee of $10 is charged for orders below $49.
- Currently shipping to Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Hungary, Japan, Ireland, Israel, Italy, Luxembourg, Netherlands, New Zealand, Norway, Hong Kong, Poland, Portugal, Russia, Singapore, South Korea, Spain, Sweden, Switzerland, Turkey, UK, Ukraine, and USA. Please contact us if you live in a country not listed here. *Some products only ship to certain countries which are noted in the product description.
- Orders ship within 2 business days based on a USA (PST) business day.
- Products shipping from USA to a USA address are sent via DHL, FedEx, UPS or USPS Priority Mail with an average delivery time of 2-3 business days.
- Products shipping from China are sent via ePacket or DHL with an average delivery time of 2 weeks.
- Products always ship discreetly in a plain box or envelope.
- Tracking info, if available, will be provided once the order is processed.
- Due to the type of products being offered, we only accept returns for damaged or defective products when notified by the customer within 48 hours of delivery.
- Replacement products will be provided once the returned item is received.
- Any variance to this return policy will be noted on the individual product page.